FREE Shipping All Over The World, FREE Engraving Sitewide !

Custom FAQ

You Can Leave Custom Info / Upload Your Own Logo/image In Your Order When Confirm Your Order Information;

Yes. But Only English Support Font Selection,Other Language Will Be In Default Font: Arial.

Usually Within 20 Characters Please.

Usually Within 25 Characters Per Line.

For Bracelet/Bangle Width:
6mm Width:  1 Line
8mm Width:   2 Lines
10mm Width: 3 Lines
12mm Width: 4 Lines
15mm Width: 5 Lines


A). Simple Logo And Image Is Perfect: Sample Picture
B). If You Can Not Sure If Your Picture Is Ok Or Not, Please Contact Us

Once your order has been submitted we will immediately begin to handcraft your personalized items. 

For Most of Personalized Jewelry (Exception of Name Jewelry), The Handcrafted Time Is 1 Business Day, And Usually We Ship Within 2 Business Days;

And For Name Jewelry The Handcrafted Time Is 3-8 business days 

Orders Will Be Shipped Within 2 Business Days Of Receipt, With The Exception Of Name Jewelry Orders.

It Generally Takes 1-8 Business Days To Handcraft Personalized Jewelry Before Shipping:
For Most of Personalized Jewelry (Exception of Name Jewelry), The Handcrafted Time Is 1 Business Day;
And For Name Jewelry The Handcrafted Time Is 3-8 business days

You'll Receive A Tracking Number By Email Automatically Once It Is Sent Out. The Specific Delivery Time Will Depend On The Shipment Method You Chose.

Shipping Estimates Are From Day Of Shipping Not From The Order Submission Date. Customers Are Responsible For Lost Orders Due To Incorrect Shipping Information.

Please Contact Our Customer Service Via Contact Us / Send An Email To ASAP In Order To make A Change Before United States Est Time 23:00 The Order Same Day. It's Important For Us To Make Any Changes As Soon As Possible. 

We Will Be Happy To Stop The Order If We Can, However, Our Order Fulfillment System Is Designed To Ship Orders As Quickly And Efficiently As Possible. Therefore, Your Order May Already Be In The Handcrafting/Shipping Process, And In That Case, We Will Not Be Able To Change Or Cancel Your Order.

International Orders To European Countries Can Potentially Incur Charges Such As Customs, Duties, Vat, Etc, Upon Their Arrival In The Destination Country. These Fees Are Paid To Your Local Carrier Or Government And Are Not Collected By Justcustomjewelry.Com. Orders Of 5 Or Less Items Usually Will Not Incur Customs Duties.

As We Are Unable To Advise The Amount Of What These Fees Might Be, We Recommend To Contact Your Country's Customs Office Or Tax Agent For Respective Charges And Rates On A Package Coming Outside Of Your Country.

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